Privacy Policy
Privacy Policy
auxgodgame.com Privacy Policy Last Updated: April 4, 2026
This privacy policy explains how AUXGOD Games Inc. ("AUXGOD," "we," "us," or "our") collects, uses, protects, and shares your personal information when you visit our website at auxgodgame.com, place an order, subscribe to our emails, or otherwise interact with our business.
By using our website or providing your information to us, you agree to the practices described in this policy.
Information We Collect
We collect the following types of personal information:
Information you provide directly: When you place an order, subscribe to our newsletter, request a free download, fill out a form, or contact us, you may provide your name, email address, mailing address, phone number, and payment information.
Information collected automatically: When you visit our website, we may automatically collect certain information about your device and browsing activity, including your IP address, browser type, pages visited, time spent on pages, and referring URLs. This information is collected through cookies and similar tracking technologies.
Information from third parties: We may receive information about you from third-party services we use, such as Shopify (our ecommerce platform), payment processors, and analytics providers.
How We Use Your Information
We use the information we collect for the following purposes:
To process and fulfill your orders, including sending order confirmations, shipping notifications, and delivering digital downloads of our card game products.
To communicate with you about your purchases, including post-purchase welcome emails to help you get the most out of your AUXGOD game experience.
To send you marketing emails, including product announcements, promotions, gameplay tips, party hosting advice, and updates about new AUXGOD releases. You will only receive marketing emails if you have opted in to receive them. You can unsubscribe at any time (see "Your Choices" below).
To deliver free downloads and related content when you request free sample cards through our website, along with follow-up emails containing gameplay tips and party hosting advice.
To improve our website and customer experience by analyzing how visitors use our site and which content is most engaging.
To prevent fraud and protect the security of our website and transactions.
Email Communications
Email is an important part of how we communicate with our customers and community. Here is how we handle email:
Types of emails we send:
Transactional emails: Order confirmations, shipping notifications, and digital download delivery. These are sent automatically when you make a purchase or request a download. Transactional emails related to Shopify orders are sent through Shopify's email system.
Automated email sequences: When you make a purchase, you may receive a welcome series of emails to help you prepare for your game experience. When you request a free download, you will receive the download along with a short series of gameplay and party hosting tips. These sequences are limited in length and directly related to the action you took.
Marketing emails: Product announcements, promotions, and community updates. These are sent only to subscribers who have opted in to receive them.
How we collect email addresses: All email addresses on our marketing list are collected through opt-in signup forms on our website. We have never purchased, rented, borrowed, or scraped email addresses from any third-party source.
Third-party email service providers: We use third-party email delivery services to send our emails. These providers are contractually obligated to use your information only for the purpose of delivering our emails and are prohibited from selling or sharing your data.
How to unsubscribe: Every marketing email we send includes a one-click unsubscribe link in the footer. Unsubscribe requests are processed immediately. Once unsubscribed, you will be permanently removed from our marketing list. You may also email us at hello@auxgodgame.com to request removal.
Bounce and complaint handling: We actively monitor our email sending reputation. Email addresses that produce hard bounces (undeliverable addresses) are immediately and permanently removed from our list. Spam complaints are processed instantly, and the reporting address is removed from all future communications. We maintain a suppression list to ensure removed addresses are never contacted again.
Cookies and Tracking Technologies
We use cookies and similar technologies on our website for the following purposes:
Essential cookies are required for our website and shopping cart to function properly.
Analytics cookies help us understand how visitors interact with our website. We use Google Analytics to collect anonymized usage data such as pages visited, time on site, and traffic sources. This data is used in aggregate to improve our website and is not used to personally identify individual visitors.
Advertising cookies: We use advertising platforms to reach potential customers and to show relevant ads to visitors who have previously interacted with our website. These platforms may place cookies or tracking pixels on our site to measure ad performance and enable retargeting. The advertising platforms we use include:
Meta (Facebook and Instagram): We use the Meta Pixel to measure the effectiveness of our Facebook and Instagram advertising campaigns and to show relevant ads to people who have visited our website. You can manage your Meta ad preferences at https://www.facebook.com/adpreferences or opt out through the Digital Advertising Alliance at https://optout.aboutads.info.
TikTok: We use the TikTok Pixel to measure the effectiveness of our TikTok advertising campaigns and to show relevant ads to people who have visited our website. You can manage your TikTok ad preferences in your TikTok app settings under "Personalization and data."
Google: We may use Google advertising services, including remarketing and display advertising. You can opt out of personalized Google advertising by visiting the Google Ad Settings page at https://adssettings.google.com or the Network Advertising Initiative opt-out page at https://optout.networkadvertising.org.
You can control cookies through your browser settings. Disabling cookies may affect certain website features such as the shopping cart.
How We Protect Your Information
We implement a variety of security measures to protect your personal information:
All data transmitted between your browser and our website is encrypted using Secure Socket Layer (SSL) technology. All payment transactions are processed through Shopify's PCI-compliant payment gateway. We do not store credit card numbers or payment details on our servers. Access to personal information is restricted to authorized personnel only.
Third-Party Sharing
We do not sell your personal information. We do not rent, trade, or otherwise transfer your personally identifiable information to outside parties for their marketing purposes.
We share your information only with the following categories of service providers who assist us in operating our business:
Ecommerce platform: Shopify processes and stores order information on our behalf.
Payment processors: Secure third-party payment gateways process your payment information. We do not have access to your full credit card number.
Email delivery services: Third-party email service providers deliver our transactional and marketing emails on our behalf.
Shipping carriers: Your name and shipping address are shared with carriers to fulfill and deliver your order.
Analytics providers: Google Analytics receives anonymized browsing data to help us understand website traffic patterns.
Advertising platforms: Meta (Facebook/Instagram) and TikTok receive browsing and interaction data through tracking pixels on our website for the purpose of measuring ad performance and delivering relevant advertisements. This data may include pages visited, actions taken on our site, and device information. These platforms process this data according to their own privacy policies.
All third-party service providers are contractually required to protect your information and use it only for the specific services they provide to us.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy:
Order and transaction records are retained for a minimum of 7 years to comply with tax, accounting, and legal obligations under Canadian and applicable US law.
Marketing subscriber data is retained until you unsubscribe or request deletion. Once you unsubscribe, your email address is moved to our suppression list to ensure you are not contacted again. Suppression list records are retained indefinitely to prevent accidental re-enrollment.
Website analytics data is retained in anonymized, aggregate form and cannot be used to identify individual visitors.
Advertising platform data (Meta Pixel, TikTok Pixel) is retained and managed by those platforms according to their own data retention policies.
If you request deletion of your personal information, we will remove it from our active systems within 30 days, except where retention is required by law.
International Data Transfers
AUXGOD Games Inc. is based in Toronto, Canada. Your personal information may be processed and stored in countries outside your country of residence, including Canada and the United States, where our service providers operate (including Shopify, Amazon Web Services, and our advertising and analytics partners). These countries may have data protection laws that differ from the laws in your jurisdiction. By using our website and providing your information, you consent to the transfer of your data to these countries. We take reasonable steps to ensure that your information is treated securely and in accordance with this privacy policy regardless of where it is processed.
Shopify
Our online store is hosted on Shopify. Shopify provides us with the ecommerce platform that allows us to sell our products and services to you. Your data is stored through Shopify's data storage, databases, and the general Shopify application. Shopify processes your data on secure, PCI-compliant servers. For more information, you may review Shopify's Privacy Policy at https://www.shopify.com/legal/privacy.
Your Choices
You have the following rights regarding your personal information:
Unsubscribe from marketing emails at any time by clicking the unsubscribe link in any marketing email or by emailing us at hello@auxgodgame.com. Unsubscribe requests are honored immediately.
Request access to your personal information by contacting us at hello@auxgodgame.com. We will provide you with the information we hold about you within a reasonable timeframe.
Request deletion of your personal information by contacting us at hello@auxgodgame.com. We will delete your information unless we are required to retain it for legal or contractual obligations (such as order records for tax purposes).
Opt out of advertising cookies by adjusting your browser settings or visiting the opt-out pages referenced in the Cookies section above.
Canadian Anti-Spam Legislation (CASL)
AUXGOD Games Inc. is based in Toronto, Canada, and complies with Canadian Anti-Spam Legislation (CASL). In accordance with CASL:
We obtain express consent before sending commercial electronic messages (marketing emails). Our signup forms clearly indicate that you are consenting to receive marketing emails from AUXGOD. Every commercial email we send identifies AUXGOD Games Inc. as the sender, includes our contact information, and provides a functional unsubscribe mechanism. Unsubscribe requests are processed immediately and no later than 10 business days as required by law. We do not send commercial emails to anyone who has not provided consent or who has withdrawn their consent.
CAN-SPAM Act Compliance
In accordance with the CAN-SPAM Act, we agree to the following:
We will not use false or misleading subject lines or sender addresses. We will identify marketing messages as advertisements where appropriate. We will include our physical business address in every marketing email. We will honor opt-out and unsubscribe requests immediately. We will monitor all email sending for compliance with this law.
If at any time you would like to unsubscribe from receiving future marketing emails, you can click the unsubscribe link at the bottom of any email, or email us at hello@auxgodgame.com, and we will promptly remove you from all marketing correspondence.
Children's Privacy (COPPA)
Our website and products are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that information promptly. If you believe a child under 13 has provided us with personal information, please contact us at hello@auxgodgame.com.
California Privacy Rights (CalOPPA)
In accordance with the California Online Privacy Protection Act:
Users can visit our site anonymously. This privacy policy is linked from our website footer and is accessible from every page. You will be notified of any privacy policy changes on this page. You can request changes to your personal information by emailing us at hello@auxgodgame.com.
Data Breach Notification
In the event of a data breach that affects your personal information, we will notify you via email within 7 business days of discovering the breach. We will also take immediate steps to investigate the breach, mitigate any harm, and prevent future incidents.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
AUXGOD Games Inc. Email: hello@auxgodgame.com Website: auxgodgame.com